Job Description
Job Description
Position: APS4 Insurance Call Centre Officer
Location: Melbourne, VIC
Start date: ASAP
Duration: Approx. 12 months with potential to extend
Pay rate: $54.88 per hour plus 12% super
Requirements: Previous call centre or customer service experience is essential. Experience in insurance or financial services is highly regarded.
Overview
Our Federal Government client is seeking an APS4 Insurance Call Centre Officer to join a high-performing insurance contact centre based in Melbourne.
This role is responsible for providing exceptional customer service and general advice to customers regarding home insurance products. Working as part of a supportive team, you will respond to enquiries, prepare insurance quotes, process new policies a...