Customer Service

MAHLE

Full-time Information and Record Clerks
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Location
Shanghai, Shanghai, China
Posted
June 25, 2026

Job Description

Your Contribution

【Please be noted that this position is based in Chongqing, China】


As a Customer Service, you will be mainly responsible for order to cash process, starting with order intake from customers in NAV system, issuing Order Confirmation, organizing shipments and deliveries, backorder review and following up with payment collection from customers.

  • Provide quotations to customers and key in customer sales order in NAV system, and issue Order Confirmation to customers

  • Provide estimated lead time for customer orders

  • Issue packing list, deliveries, invoices and other shipping documents

  • Invoice and billing reports

  • Coordinate outbound shipments with forwarders and warehouse service provider (3PL), and ensure timely delivery to customers

  • Inform the customer with updates of back order, lead time, and delivery schedules

  • Align with operations Supply Chain team for lead time...

    • Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      June 25, 2026
    • Application Deadline
      August 04, 2026