Customer Service & Sales Support Officer

Confidential

Full-time Other-General
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Location
singapore, singapore, Singapore
Posted
July 03, 2026

Job Description

Responsibilities
  • Handle customer enquiries and resolve shipping-related issues promptly and professionally
  • Support the sales team by providing quotations, managing customer accounts and identifying opportunities for business growth
  • Coordinate and manage shipping operations, including booking cargo space, arranging transportation and managing documentation for import and export shipments
  • Liaise with customers, freight forwarders, carriers and customs authorities to ensure timely and compliant movement of goods
  • Prepare and process shipping documentation, including bills of lading, customs declarations, invoices and packing lists
  • Track shipments and provide customers with regular updates on cargo status and expected delivery times
  • Monitor and maintain accurate records of all shipments, transactions and customer communications
  • Ensure compliance with import/export regulations, customs requirements and com...