Location
remote, colombia, Colombia
Posted
July 15, 2026
Job Description
Sandvik Mining is looking for a Customer Service Support and Administrative Specialist in Denver, CO.
This hybrid role requires a minimum of 3 days in the office in downtown Denver, CO.
Key Responsibilities
Customer Service & Sales Support
- Respond to inbound calls, emails, and customer inquiries in a timely and professional manner
- Process sales orders accurately and ensure proper system entry
- Assess and route inquiries to appropriate departments when needed
- Take full ownership of customer issues through to resolution
- Communicate proactively with customers regarding order status, delays, and delivery updates
- Expedite urgent orders to meet critical customer needs
- Support inside sales efforts by identifying opportunities to promote products and services
- Build and maintain strong customer relationships through consistent, high-quality service
- M...