Location
Acton Trussell, Staffordshire, United Kingdom
Posted
July 24, 2026
Job Description
Customer Service Resolution Officer (Contact Centre)
Location: Stafford (Office Based)
Pay Rate: £15.02 per hour PAYE | £18.26 per hour Umbrella
Contract: Temporary (Initially 3 Months with the view to extension and permanent opportunities)
Hours: 36 hours per week
Temporary Working Hours:
* Monday to Thursday: 8:30am – 5:00pm
* Friday: 8:30am – 4:00pm
Permanent Opportunity:
Should permanent positions become available, the salary will increase to £32,349.96 per annum, with working hours operating on a rota between 8:00am and 8:00pm, seven days a week.
The Role
We are currently recruiting for a Customer Service Resolution Officer to join a well-established Housing Association based in Stafford. This is an exciting opportunity to become part of a busy Contact Centre, delivering exceptional customer service and resolving enquiries at the first point of contact.
Working within the Customer Experience team, you will provide a professional, empathetic ...
Location: Stafford (Office Based)
Pay Rate: £15.02 per hour PAYE | £18.26 per hour Umbrella
Contract: Temporary (Initially 3 Months with the view to extension and permanent opportunities)
Hours: 36 hours per week
Temporary Working Hours:
* Monday to Thursday: 8:30am – 5:00pm
* Friday: 8:30am – 4:00pm
Permanent Opportunity:
Should permanent positions become available, the salary will increase to £32,349.96 per annum, with working hours operating on a rota between 8:00am and 8:00pm, seven days a week.
The Role
We are currently recruiting for a Customer Service Resolution Officer to join a well-established Housing Association based in Stafford. This is an exciting opportunity to become part of a busy Contact Centre, delivering exceptional customer service and resolving enquiries at the first point of contact.
Working within the Customer Experience team, you will provide a professional, empathetic ...