Location
Victor, NY, United States
Posted
July 15, 2026
Job Description
Description We are looking for a Customer Service Representative to support equipment service coordination for a long-term contract opportunity in Victor, New York. In this role, you will serve as a key point of contact for repair-related requests, helping customers and service partners move issues forward quickly and efficiently. The position requires strong communication, sound coordination skills, and a service-driven approach to reduce downtime and maintain a positive customer experience.
Responsibilities:
• Receive and coordinate incoming repair and service requests for a wide range of equipment, including company-owned, customer-owned, and third-party assets.
• Communicate with customers, vendors, and internal partners to gather details, provide updates, and keep service activities moving on schedule.
• Enter service-related information accurately into internal systems and maintain organized records for each request.
• Manage work progress from initial intake...
Responsibilities:
• Receive and coordinate incoming repair and service requests for a wide range of equipment, including company-owned, customer-owned, and third-party assets.
• Communicate with customers, vendors, and internal partners to gather details, provide updates, and keep service activities moving on schedule.
• Enter service-related information accurately into internal systems and maintain organized records for each request.
• Manage work progress from initial intake...