Customer Service Representative

Contractor Information and Record Clerks

Customer Service Representative (Healthcare Billing)

100% Remote | Contract (6+ months)

Full-Time | Benefits Available

About the Opportunity

TEKsystems is partnering with a respected healthcare organization, to find a Customer Service Representative to support their revenue cycle team during a major system transition from Cerner to Epic.

This is a fully remote opportunity where you’ll play a key role in supporting patients and insurance partners with billing-related inquiries—all while working with a collaborative, patient-focused team.

What You’ll Do

As a CSR, you’ll be the primary point of contact for patient and insurance billing questions, delivering clear, compassionate, and timely support.

Key responsibilities include:

Handle inbound billing inquiries via phone, email, voicemail, fax, and occasional walk-ins

An...