Customer Service Representative

BlackBox

Full-time other-general
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Location
Utrecht, Netherlands, Netherlands
Posted
July 27, 2026

Job Description

Customer Service Representative

About Black Box

Black Box is a leading technology solutions provider. Our mission is to accelerate our customersโ€™ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly owned subsidiary of AGC Networks.

Primarily Roles & Responsibilities
+ Supporting our local teams as well as customers in the EMEA region. Focus in German market
+ Follow up on outstanding queries and customer call backs.
+ Keep and maintain consistent and accurate records in the database following customer contact...