Location
Urbandale, IA, United States
Posted
July 23, 2026
Job Description
Description
Ready to take the next step in your customer service career? We're partnering with a well-established company in the insurance industry that is looking for a Customer Service Representative to join their busy and supportive team!
In this contract role, you'll help members and policyholders by answering questions related to life, health, and disability insurance coverage. If you enjoy helping others, solving problems, and delivering exceptional service over the phone, this could be a great fit for you.
What You'll Do:
+ Handle inbound customer calls and provide professional, friendly support.
+ Assist with questions related to policy benefits, billing, claims, payments, and coverage details.
+ Accurately update customer information and document interactions in company systems.
+ Make outbound follow-up calls as needed to resolve issues and complete service requests.
+ Support members from a variet...
Ready to take the next step in your customer service career? We're partnering with a well-established company in the insurance industry that is looking for a Customer Service Representative to join their busy and supportive team!
In this contract role, you'll help members and policyholders by answering questions related to life, health, and disability insurance coverage. If you enjoy helping others, solving problems, and delivering exceptional service over the phone, this could be a great fit for you.
What You'll Do:
+ Handle inbound customer calls and provide professional, friendly support.
+ Assist with questions related to policy benefits, billing, claims, payments, and coverage details.
+ Accurately update customer information and document interactions in company systems.
+ Make outbound follow-up calls as needed to resolve issues and complete service requests.
+ Support members from a variet...