Location
davao city, davao de oro, Philippines
Posted
July 16, 2026
Job Description
COMPENSATION & BENEFITS
-Up to ₱23,000 monthly basic salary
-Performance-based incentives and bonuses
-Paid telco account training and upskilling programs
-Clear career growth opportunities
ROLE SUMMARY
The Customer Service Representative – Telco Account will assist customers with mobile, internet, broadband, and telecommunications-related concerns such as billing inquiries, account management, technical issues, service interruptions, and plan upgrades.
WHAT YOU WILL DO
-Handle customer inquiries via phone, chat, or email related to telecommunications services
-Assist with billing concerns, account updates, service requests, and plan changes
-Provide accurate information about products, services, and promotions
-Troubleshoot basic connectivity and service-related issues
-Resolve customer concerns professionally and efficiently
-Maintain high-quality customer service in every inter...
-Up to ₱23,000 monthly basic salary
-Performance-based incentives and bonuses
-Paid telco account training and upskilling programs
-Clear career growth opportunities
ROLE SUMMARY
The Customer Service Representative – Telco Account will assist customers with mobile, internet, broadband, and telecommunications-related concerns such as billing inquiries, account management, technical issues, service interruptions, and plan upgrades.
WHAT YOU WILL DO
-Handle customer inquiries via phone, chat, or email related to telecommunications services
-Assist with billing concerns, account updates, service requests, and plan changes
-Provide accurate information about products, services, and promotions
-Troubleshoot basic connectivity and service-related issues
-Resolve customer concerns professionally and efficiently
-Maintain high-quality customer service in every inter...