Location
davao city, davao del sur, Philippines
Posted
July 16, 2026
Job Description
COMPENSATION & BENEFITS
Up to ₱23,000 monthly basic salary
Performance-based incentives and bonuses
Paid telco account training and upskilling programs
Clear career growth opportunities
ROLE SUMMARY
The Customer Service Representative – Telco Account will assist customers with mobile, internet, broadband, and telecommunications-related concerns such as billing inquiries, account management, technical issues, service interruptions, and plan upgrades.
WHAT YOU WILL DO
Handle customer inquiries via phone, chat, or email related to telecommunications services
Assist with billing concerns, account updates, service requests, and plan changes
Provide accurate information about products, services, and promotions
Troubleshoot basic connectivity and service-related issues
Resolve customer concerns professionally and efficiently
Maintain high-quality customer service in every interaction
...
Up to ₱23,000 monthly basic salary
Performance-based incentives and bonuses
Paid telco account training and upskilling programs
Clear career growth opportunities
ROLE SUMMARY
The Customer Service Representative – Telco Account will assist customers with mobile, internet, broadband, and telecommunications-related concerns such as billing inquiries, account management, technical issues, service interruptions, and plan upgrades.
WHAT YOU WILL DO
Handle customer inquiries via phone, chat, or email related to telecommunications services
Assist with billing concerns, account updates, service requests, and plan changes
Provide accurate information about products, services, and promotions
Troubleshoot basic connectivity and service-related issues
Resolve customer concerns professionally and efficiently
Maintain high-quality customer service in every interaction
...