Customer Service Representative

Full-time Management & Operations

On-site - Taguig No Exp Required Bachelor Full-time

Job Description

Government Mandated Benefits

Description

• Provide exceptional customer service to clients and resolve their inquiries efficiently.
• Manage customer accounts and ensure satisfaction by actively listening and addressing concerns.
• Utilize Salesforce to track interactions and maintain customer records.
• Collaborate with sales teams to identify opportunities for upselling and account growth.
• Assist in the development of digital marketing strategies to enhance customer engagement.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0-2 years in customer service or related roles.
• Skills and Competencies: Strong English language proficiency and customer service skills.
• Skills and Competencies: ...