Job Description
Suzhou, China 中国苏州 • Full-time 全职 • Grade 职级: 08 • Employee Group 雇佣类型: Permanent 正式 • Global Region 区域: Asia Pacific 亚太
Your Job 职位概述
As a Customer Service Representative based in Suzhou, you will own the full order-fulfillment process and serve as a key point of contact between customers, sales, operations, and the factory. You will manage orders, inquiries, and complaints with a focus on timeliness, accuracy, and exceptional service within a global manufacturing organization. 作为派驻苏州的客户服务代表，您将全面负责订单履行流程，并作为客户、销售、运营与工厂之间的关键沟通桥梁。您将秉持及时、准确、卓越的服务理念，处理订单、客户咨询与投诉，在一家全球化制造企业中创造价值。
Our Team 我们的团队
You will join a customer-focused team that works closely with sales/FAE, planning, production, and factory partners to deliver responsive, reliable service. Collaboration, attention to detail, and a commitment to exceeding customer expectations are at the heart of how the team works. 您将加入一支以客户为中心的团队，与销售/FAE、计划、生产及工厂伙伴紧密合作，提供快速、可靠的服务。协作、注重...