Customer Service Representative

Full-time other-general

Description We are looking for a Customer Service Representative to join a team in Wisconsin in a contract-to-permanent capacity. In this role, you will support customers by preparing timely quotations, entering and updating orders, and ensuring each transaction is handled with precision from request through completion. This position works closely with internal partners to resolve questions, manage subscription-related contract activity, and deliver a responsive, high-quality customer experience while contributing ideas that improve day-to-day processes.

Responsibilities:
• Prepare and process customer quotes, sales orders, and related transactions with a strong focus on accuracy and turnaround time.
• Monitor open orders, confirm details are current, and reach out proactively to customers when updates or follow-up are needed.
• Handle changes to existing orders, including revisions and rush requests, while coordinating with internal teams to keep commitments on track...