Customer Service Representative

PrideStaff Financial

Temporary to Hire Information and Record Clerks
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Location
Sunrise, Florida, United States
Posted
July 08, 2026

Job Description

JOB DESCRIPTION PrideStaff Financial, on behalf of a premier client in Sunrise, is seeking a dedicated and professional Customer Service Representative. This is a great opportunity to join a fast-paced team, providing top-tier support and acting as a vital liaison between clients, external customers, and internal staff.

Key Responsibilities:
  • Customer Liaison: Act as the primary service contact, responding to phone and electronic inquiries from policy owners, agents, and field personnel to ensure long-term problem resolution.
  • Technical Support: Provide guidance and procedural advice on products and services; conduct research to resolve complex service requests.
  • Account Maintenance: Process policy-level transactions within authority limits, monitor service activity, and prepare reports.
  • Asset Retention: Identify and implement conservation approaches to enhance asset retention and improve persistency.
  • Compli...