Customer Service Representative

Insight Global

Full-time other-general
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Location
Sugar Hill, GA, United States
Posted
July 22, 2026

Job Description

Job Description
Insight Global is looking for 3 customer service representatives for a third party logistics customer in Suwanee, GA.

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. You’ll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience

Day-to-Day:
• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess, and resolve problems or issues
• Monitor progress of delivery routes
• Process changes or cancellations to delivery orders

Shift times: Tuesday - Saturday 8 AM - 5:30 (2 openings), Tuesday - Saturday 10-6:30 (1 opening)

Pay rate: 18-18.50/hr.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to wo...