Customer Service Representative SB Technical Support

Permanent Call Centre / CustomerService

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Curious about a role where your problem-solving skills can truly have influence on customers every day? At Spectrum, you'll address technical questions and billing inquiries while ensuring each interaction leaves a lasting positive impression. As a trusted resource, you help elevate customer satisfaction and contribute to Spectrum's commitment to service excellence.

How You'll Make an Impact

• Provide prompt support for Spectrum internet, phone and video services by troubleshooting and resolving core technical issues
• Address billing inquiries and facilitate payment processing with accuracy and professionalism
• Present and explain Spectrum products and services to customers to ensure they understand available options
• Manage customer interactions efficiently, consistently ...