Location
San Marcos, CA, United States
Posted
July 27, 2026
Job Description
Job Title: Customer Service RepresentativeJob Description
As a Customer Service Representative, you will be responsible for managing both inbound and outbound calls, scheduling appointments, and directing calls to the appropriate departments. Your role is crucial in maintaining smooth operations within our growing home services company.
Responsibilities
+ Answer incoming calls and assist customers with their inquiries.
+ Make outbound calls for scheduling, follow-ups, or confirmations.
+ Schedule appointments and manage calendar logistics efficiently.
+ Direct calls to the appropriate department or team member accurately.
+ Maintain a professional and calm demeanor when handling customer inquiries.
Essential Skills
+ 1-3 years of customer service or call center experience.
+ Proven ability to manage a high volume of inbound calls professionally.
+ Experience in making outbound calls to customers.
...
As a Customer Service Representative, you will be responsible for managing both inbound and outbound calls, scheduling appointments, and directing calls to the appropriate departments. Your role is crucial in maintaining smooth operations within our growing home services company.
Responsibilities
+ Answer incoming calls and assist customers with their inquiries.
+ Make outbound calls for scheduling, follow-ups, or confirmations.
+ Schedule appointments and manage calendar logistics efficiently.
+ Direct calls to the appropriate department or team member accurately.
+ Maintain a professional and calm demeanor when handling customer inquiries.
Essential Skills
+ 1-3 years of customer service or call center experience.
+ Proven ability to manage a high volume of inbound calls professionally.
+ Experience in making outbound calls to customers.
...