Location
Sacramento, CA, United States
Posted
July 06, 2026
Job Description
Description
We are looking for a Customer Service Representative to join a pharmaceutical organization in Sacramento, California for a permanent role. This position serves as a key point of contact for customers, ensuring orders, account inquiries, and service concerns are handled with accuracy and care. The ideal candidate brings a strong service mindset, thrives in a regulated environment, and can coordinate effectively across multiple internal teams to deliver timely support.
Responsibilities:
• Manage customer purchase orders from entry through fulfillment, ensuring information is complete, accurate, and updated in internal systems.
• Partner with teams across operations, quality, production, regulatory, and logistics to address service issues and keep customers informed on progress.
• Maintain organized records of customer interactions, order details, account documentation, and related communications.
• Provide clear updates o...
We are looking for a Customer Service Representative to join a pharmaceutical organization in Sacramento, California for a permanent role. This position serves as a key point of contact for customers, ensuring orders, account inquiries, and service concerns are handled with accuracy and care. The ideal candidate brings a strong service mindset, thrives in a regulated environment, and can coordinate effectively across multiple internal teams to deliver timely support.
Responsibilities:
• Manage customer purchase orders from entry through fulfillment, ensuring information is complete, accurate, and updated in internal systems.
• Partner with teams across operations, quality, production, regulatory, and logistics to address service issues and keep customers informed on progress.
• Maintain organized records of customer interactions, order details, account documentation, and related communications.
• Provide clear updates o...