Job Description
Position: Customer Service Representative
Location: remote from anywhere in Greece
Employment type: fixed term (3 month contract)
DUTIES AND RESPONSIBILITIES:
Serve as the main point of contact via telephone, ensuring efficient call handling and clear, professional communication
Research and identify effective solutions to resolve customer issues or concerns
Serve as the first point of contact for business partners or clients, assisting with queries related to products, services, or account management
Provide accurate and complete information using appropriate tools, systems, and procedures
Maintain a high standard of customer service and contribute to a positive customer or partner experience
Collaborate with internal teams to ensure seamless communication and issue resolution.
REQUIREMENTS:
Fluent/native ...