Customer Service Representative

GFG-Alliance

Full-time Information and Record Clerks
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Location
Rockhampton, Queensland, Australia
Posted
July 10, 2026

Job Description

Join a 6 AFR BOSS Best Places to Work Gold Winner and 6 Sustainability Champion recognised by the World Steel Association. Play a key role in shaping our performance across our Steelforce business.


Reporting to the Branch Manager and based at our Rockhampton site, this is a hands-on, customer-facing role where you’ll be the first point of contact for our trade and industrial customers, helping them find the right products, placing orders, and providing solutions that keep their businesses moving.

What you will be doing:

  • Serving trade and industrial customers at the front counter and over the phone

  • Processing sales, quotes, and orders accurately

  • Handling customer enquiries and providing tailored product advice

  • Building strong relationships with regular trade customers

  • Supporting general admin and sales tasks as needed

    • Standard hours for this role are Monday-Friday, 8:am-4:pm

    Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      July 10, 2026
    • Application Deadline
      August 19, 2026