Location
davao city, davao del sur, Philippines
Posted
July 21, 2026
Job Description
COMPENSATION & BENEFITS
Up to ₱23,000 monthly basic salary
Performance-based incentives and bonuses
Paid retail account training and upskilling programs
Clear career growth opportunities
ROLE SUMMARY
The Customer Service Representative – Retail Account will assist customers with product inquiries, order tracking, purchases, returns, exchanges, and general retail support. You will ensure a smooth and positive shopping experience by providing accurate information and resolving concerns efficiently.
WHAT YOU WILL DO
Handle customer inquiries via phone, chat, or email related to retail products and services
Assist with order placement, tracking, returns, and exchanges
Provide accurate product information, pricing, and availability
Resolve customer concerns professionally and efficiently
Ensure a smooth and positive customer shopping experience
Document all customer interactions accura...
Up to ₱23,000 monthly basic salary
Performance-based incentives and bonuses
Paid retail account training and upskilling programs
Clear career growth opportunities
ROLE SUMMARY
The Customer Service Representative – Retail Account will assist customers with product inquiries, order tracking, purchases, returns, exchanges, and general retail support. You will ensure a smooth and positive shopping experience by providing accurate information and resolving concerns efficiently.
WHAT YOU WILL DO
Handle customer inquiries via phone, chat, or email related to retail products and services
Assist with order placement, tracking, returns, and exchanges
Provide accurate product information, pricing, and availability
Resolve customer concerns professionally and efficiently
Ensure a smooth and positive customer shopping experience
Document all customer interactions accura...