Customer Service Representative

Full-time other-general

Our client is looking to hire a Customer Service Representative for their team in Rensselaer, NY to support the Capital Region.
Shift:
Monday - Thursday 8:00AM - 5:00PM
Friday 8:00AM - 4:00PM
Onsite Role
Description
Job Description

+ Answering customer calls

+ Processing customer orders for new service, discontinuance, or changes in service.

+ Accepting payments from customers, researching customer billing inquiries

+ Updating customer account information.

+ Interacting with customers and employees to determine service requirements, resolve problems or complaints, and seeks cost-effective, safe environmentally sound solutions to service issues.

Skills
Customer service, Call Center, Operation, Data Entry
Additional Skills & Qualifications
Additional Skills & Qualifications

+ 1 - 2 years of call center/customer service experience

+ high school diploma or equivalent

+ Data En...