Customer Service Representative

Full-time Customer service / support

We're Hiring: Customer Support Executive | Mohali | On-site Are you looking to start or grow your career in customer support? Join our team as a Customer Support Executive in Mohali and help deliver exceptional customer experiences through email and chat support. Location Mohali (On-site) Role: Customer Support Executive Key Responsibilities: ✅ Assist retail sellers with account, inventory, and order-related queries via email and chat. ✅ Resolve customer concerns efficiently while maintaining high service quality. ✅ Communicate professionally with excellent grammar, tone, and formatting. ✅ Meet key performance metrics, including response time and customer satisfaction. ✅ Navigate multiple internal systems simultaneously to troubleshoot and resolve customer issues. Eligibility Graduate in any discipline Freshers and experienced candidates are welcome to apply Comfortable working in a 24×7 rotational shift environment Willing to work on-site in Mohali Work Schedule 5 working days per...