Customer Service Representative

Full-time Accounting / Finance

Dear Candidate, We are excited to inform you about career opportunities with HCLTech for the role of Denial Management (AR Caller Voice Process) based in Chennai (Sholinganallur). Role Details: Experience: 1 to 4 Years Shift: US Shift (Night Shift) Domain: US Healthcare AR Calling Required Skills: Excellent verbal and written communication skills Revenue Cycle Management (RCM) Denial handling and AR calling Knowledge of US Healthcare and Medical Billing Strong analytical and problem-solving skills Job Description: Review and analyze denied claims to identify root causes and trends Develop strategies to reduce claim denials and improve reimbursement rates Coordinate with insurance companies, healthcare providers, and internal teams to resolve claims Prepare and submit appeals with complete documentation Track and follow up on appeal status Maintain accurate records of denial management activities Generate reports on denial trends and performance metrics Stay updated on industry regulati...