Customer Service Representative

Full-time Management & Operations

Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Assist customers with product inquiries, order issues, and returns.
• Resolve complaints and escalate issues when necessary.
• Maintain a positive attitude and professionalism in all interactions.
• Document customer interactions accurately in the system.
• Collaborate with team members to enhance customer satisfaction.

Qualifications

• Educational Qualifications: High/Senior High School diploma required.
• Experience Level: Fresh graduates or students welcome to apply.
• Skills and Competencies: Strong customer service skills, proficient in English, scheduling, call center experience, excellent organizational abilities, and a team player attitude.
• Responsibilities and Duties: Handle customer inquiries, manage scheduling, resolve issues, and collaborate wi...