Customer Service Representative

Full-time Management & Operations

Responsibilities

• Assist customers with inquiries and resolve issues promptly.
• Maintain a positive, empathetic, and professional attitude toward customers.
• Process orders, forms, applications, and requests accurately.
• Communicate effectively through different channels (phone, email, chat).
• Gather feedback to improve service and customer satisfaction.
• Collaborate with team members to enhance service delivery.

Qualifications & Requirements

• Educational Qualifications: High/Senior High School diploma required.
• Experience Level: No prior experience necessary; training will be provided.
• Skills and Competencies: Proficiency in English, strong customer service skills, team player mentality, account management, technical abilities, and excellent people skills.
• Responsibilities and Duties: Assist customers with inquiries, manage accounts, provide ...