Customer Service Representative

Permanent Information and Record Clerks

Summary of Position

The Customer Service Representative is responsible for providing the highest level of customer service excellence to customers while operating within Curium company guidelines. They will be primarily responsible for managing all aspects of the order management process for customers of Curium Pharma for the Nuclear Medicine Division. The individual will be responsible for ensuring that the needs of all customers are met in a timely and professional manner.

The role is busy, varied and demands an eye for detail and an excellent approach to organizing workload as the role involves working under pressure and meeting tight deadlines.

Essential Functions

Order processing (quote to invoice) in an accurate and timely manner ensuring deadlines are adhered to.

To respond to requests and queries, ensuring a high level of professional service is always provided to customers.

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