Customer Service Representative, Pelabuhan Klang Branch MY

CIMB

Full-time Management & Operations
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Location
, , malaysia, , , malaysia, Malaysia
Posted
June 21, 2026

Job Description

Operational Function

  • To transact over-the-counter transactions on cash and non-cash transactions according to advice slips or other negotiable documents
  • To record all transaction accurately and balance each day's operations
  • To perform general administrative duties as required by the function
  • To discharge duties instructed by immediate supervisor to serve business interests of the Bank

Customer Relationship

  • To attend to customer requests, inquiries, problems and complaints by providing prompt and service to customers, expand customer's feedback to higher authority for deliberation.
  • To actively involve in cross product sales activities to ensure optimal customer reach.

Process & Compliance

  • To maintain confidentiality of information and comply to standard operational procedures (SOPs) and to ensure regulatory requirements are met towards achieving operational excel...