Location
Parramatta, New South Wales, Australia
Posted
July 08, 2026
Job Description
About Our Client
This opportunity is with a well-established business services provider based in Parramatta. The organisation is recognised for its commitment to delivering quality solutions and fostering a collaborative work environment.
Job Description
- Respond promptly to customer enquiries via phone, email, and other communication channels.
- Provide accurate information about products and services to customers.
- Resolve customer complaints and escalate issues when necessary.
- Maintain detailed records of customer interactions and transactions.
- Collaborate with internal teams to ensure customer satisfaction.
- Follow up with customers to ensure their issues have been resolved.
- Identif...