Customer Service Representative

Robert Half Office Team

Full-time other-general
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Location
Orlando, FL, United States
Posted
July 28, 2026

Job Description

Description We are looking for a Customer Service Representative to join a contract assignment based in Orlando, Florida. In this role, you will connect with contacts by phone, ask targeted questions from a prepared guide, and accurately record responses using a laptop. This position is focused on outreach and information gathering rather than selling, and it is ideal for someone who communicates clearly, stays organized, and is comfortable working in a high-volume call environment.

Responsibilities:
• Place a high volume of outbound calls each day to individuals on assigned contact lists.
• Follow an approved call guide to ask key questions and keep conversations consistent and thorough.
• Document answers, interest levels, and other relevant details accurately in the designated system.
• Identify contacts who would like to speak further with a sales representative and note that interest for follow-up.
• Use a laptop and standard business software to track dail...