Customer Service Representative Newburgh

Culligan

Full-time Information and Record Clerks
Apply Now
Location
Newburgh, New York, United States
Posted
July 04, 2026

Job Description

Culligan is currently seeking individuals experienced in customer-focused positions to act as Customer Service Representatives. The customer service representative works directly with customers to fulfill orders, resolve problems, and attend to related needs. The goal of this position is to supply a superior level of service that exceeds the customers’ expectations.

Responsibilities:

  • Extensive problem-solving, order processing, and performing standard maintenance of current customer accounts.
  • Following company protocols, policies, and goals while acting on opportunities to optimize the efficiency of the department.
  • Providing proactive sales support to assign customer accounts by developing close relationships with the customer base and inside sales teams.
  • Answer customer inquiries on the telephone.
  • Schedule service and delivery orders. Coordinate schedules with the service/operations manager.
  • Bill service, delivery, and n...