Customer Service Representative

Full-time Management & Operations

Overview

RSD Human Resource Management Consultancy

On-site - Muntinlupa | 1-3 Yrs Exp | Full-time | Senior/High School or 2nd year college

Job Description

We’re looking for Customer Service Representatives (CSRs) to join our growing team for a Financial Services Account. If you have BPO experience and want to build a career in a stable, professional environment — this opportunity is for you.

Responsibilities

• Handle inbound and/or outbound calls for a financial account
• Assist customers with account inquiries, billing concerns, and transaction support
• Maintain accuracy and professionalism in every interaction
• Follow compliance and data security standards
• Escalate unresolved concerns to the appropriate department
• Deliver excellent customer experience and meet performance targets

What We Offer

• Competitive salary and monthly performance incentives
• HMO ...