Customer Service Representative

Concentrix 1BPO

Full-time Management & Operations
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Location
muntinlupa, metro manila, Philippines
Posted
July 01, 2026

Job Description

Overview

On-site - Muntinlupa Fresh Graduate/Student High/Senior High School Full-time

Job Description

We are CONCENTRIX – the #1 BPO in the industry – where incredible careers begin and thrive. Whether yours is just beginning or you're making a fresh start, we empower people through continuous opportunities to grow and promote the ability to explore the many career paths the organization has to offer. This ideal led to the Hall of Fame honors being conferred in both Best Company and Best Employer categories by the International ICT Awards. We want you to be part of the #1 BPO team and help you find a fruitful career with us; a job you will enjoy and be proud of.

Responsibilities

  • communicate with customers in a courteous, friendly and professional manner using agreed procedures
  • listen attentively to customer needs; demonstrate empathy while maximizing opportunity to build rapport
  • clarify customer requirements; probe ...