Customer Service Representative

Full-time Information and Record Clerks

Hello!

Hope you are doing well !

Job Descriptio

nAs a part of the US Healthcare - Inbound Voice Process, your primary responsibility will be to assist US-based customers with queries related to healthcare insurance. The role demands excellent communication skills, a strong customer-service mindset, and attention to detail

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Location: Airoli, Navi Mumb

aiMod e: Work From Offi

ceShif t: US Shift (Night Shif

t)Weekly Of f: Saturday & Sunday Fixed O

ffExperienc e: Fresher / Experienc

edSalar y: ₹3.30 LPA (CT

C)Facilit y: One way (dro

p)

Roles & Responsibilit

• ies:Handle inbound calls from US-based members regarding healthcare insurance, claims, policy details, and cover
• age.Provide accurate information regarding eligibility, deductibles, payments, and prior a...