CUSTOMER SERVICE REPRESENTATIVE

Point Zero

Full-time Information and Record Clerks
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Location
Montreal, Quebec, Canada
Posted
March 23, 2026

Job Description

JOB DESCRIPTION

Job Description
The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Requires experience in the fashion field or in a related area. Works under immediate supervision. Primary job functions do not typically require exercising independent judgment. Typically reports to a supervisor/manager. The target is to ensure excellent service standards and maintain high customer satisfaction.
Job functions/ Requirements:
  • Open and maintain customers by recording all information
  • Manage large amounts of incoming calls/ emails
  • Resolve product or service problems by clarifying the customer's complaint to supervisor; determining the cause of the problem; selecting and explai...

    • Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      March 23, 2026
    • Application Deadline
      May 02, 2026