Job Description
🚀 We're Hiring: Customer Support Executive | Mohali | On-site
Are you looking to start or grow your career in customer support? Join our team as a Customer Support Executive in Mohali and help deliver exceptional customer experiences through email and chat support.
Location
Mohali (On-site)
Role: Customer Support Executive
Key Responsibilities:
✅ Assist retail sellers with account, inventory, and order-related queries via email and chat.
✅ Resolve customer concerns efficiently while maintaining high service quality.
✅ Communicate professionally with excellent grammar, tone, and formatting.
✅ Meet key performance metrics, including response time and customer satisfaction.
✅ Navigate multiple internal systems simultaneously to troubleshoot and resolve customer issues.
Eligibility
- Graduate in any discipline
- Fresh...