Location
Minneapolis, MN, United States
Posted
July 15, 2026
Job Description
Customer Service Representative (Claims Support) – Hybrid
Location: Golden Valley, MN (Hybrid – 3 days onsite after training)
Job Type: Contract (6 months)
Schedule: Full-Time
About the Role
We are seeking a detail-oriented Customer Service Representative to support a growing claims operations team. This position combines customer outreach with investigative and administrative work to ensure beneficiaries receive timely assistance and claims are processed accurately.
Approximately 70% of the role involves research and investigative work, with 30% dedicated to outbound calls and email communication.
Key Responsibilities
+ Conduct follow-up activities related to claims and beneficiary outreach.
+ Contact beneficiaries who have not submitted claims paperwork or require additional assistance.
+ Research and verify information to ensure claim records are accurate and complete before outreach occurs.
+ Follow up on outstanding document...
Location: Golden Valley, MN (Hybrid – 3 days onsite after training)
Job Type: Contract (6 months)
Schedule: Full-Time
About the Role
We are seeking a detail-oriented Customer Service Representative to support a growing claims operations team. This position combines customer outreach with investigative and administrative work to ensure beneficiaries receive timely assistance and claims are processed accurately.
Approximately 70% of the role involves research and investigative work, with 30% dedicated to outbound calls and email communication.
Key Responsibilities
+ Conduct follow-up activities related to claims and beneficiary outreach.
+ Contact beneficiaries who have not submitted claims paperwork or require additional assistance.
+ Research and verify information to ensure claim records are accurate and complete before outreach occurs.
+ Follow up on outstanding document...