Location
Minneapolis, MN, United States
Posted
July 28, 2026
Job Description
Description
We are looking for a Customer Service Representative to support learners and deliver responsive, attentive assistance. This contract opportunity is ideal for someone who communicates clearly, stays organized in a fast-moving setting, and enjoys resolving questions with care and efficiency. The person in this role will use a variety of digital tools to guide users, address service issues, and contribute to a dependable customer support experience.
Responsibilities:
• Assist learners by responding to questions, clarifying concerns, and providing accurate support through clear and thoughtful communication.
• Investigate customer issues, identify practical solutions, and use available resources and team collaboration to bring questions to resolution.
• Manage daily workload efficiently by prioritizing tasks, maintaining steady response times, and following team processes throughout each shift.
• Use platforms such as Micros...
We are looking for a Customer Service Representative to support learners and deliver responsive, attentive assistance. This contract opportunity is ideal for someone who communicates clearly, stays organized in a fast-moving setting, and enjoys resolving questions with care and efficiency. The person in this role will use a variety of digital tools to guide users, address service issues, and contribute to a dependable customer support experience.
Responsibilities:
• Assist learners by responding to questions, clarifying concerns, and providing accurate support through clear and thoughtful communication.
• Investigate customer issues, identify practical solutions, and use available resources and team collaboration to bring questions to resolution.
• Manage daily workload efficiently by prioritizing tasks, maintaining steady response times, and following team processes throughout each shift.
• Use platforms such as Micros...