Location
Minneapolis, MN, United States
Posted
June 27, 2026
Job Description
Description
Job Summary
We are seeking a friendly, professional, and solutions-oriented Customer Service Representative to join our team. In this role, you will serve as the first point of contact for customers, helping to resolve inquiries, process requests, and deliver an excellent customer experience. The ideal candidate has strong communication skills, attention to detail, and a commitment to providing outstanding support.
Key Responsibilities
+ Respond to customer inquiries via phone, email, and chat in a timely and professional manner
+ Resolve customer issues related to orders, billing, products, or services
+ Maintain accurate customer records and update information in CRM systems
+ Escalate complex issues to the appropriate department when needed
+ Process returns, refunds, exchanges, and service requests
+ Provide product and service information to customers
+ Follow up with customers to ensu...
Job Summary
We are seeking a friendly, professional, and solutions-oriented Customer Service Representative to join our team. In this role, you will serve as the first point of contact for customers, helping to resolve inquiries, process requests, and deliver an excellent customer experience. The ideal candidate has strong communication skills, attention to detail, and a commitment to providing outstanding support.
Key Responsibilities
+ Respond to customer inquiries via phone, email, and chat in a timely and professional manner
+ Resolve customer issues related to orders, billing, products, or services
+ Maintain accurate customer records and update information in CRM systems
+ Escalate complex issues to the appropriate department when needed
+ Process returns, refunds, exchanges, and service requests
+ Provide product and service information to customers
+ Follow up with customers to ensu...