Location
Minneapolis, MN, United States
Posted
June 24, 2026
Job Description
Description We are looking for a Customer Service Representative to support clients and insurance partners with responsive, accurate service in Minneapolis, Minnesota. This contract opportunity is ideal for someone who communicates clearly, stays organized, and can manage multiple service requests in a fast-paced environment. The person in this role will help resolve customer concerns, provide policy-related information, and ensure documentation is completed correctly and on time.
Responsibilities:
• Handle incoming customer and agent inquiries by providing clear updates on policy status, coverage details, and product information.
• Research service issues and disputed matters, then work toward prompt and effective resolution while maintaining a positive customer experience.
• Prepare and process insurance-related documents, including coverage changes, beneficiary updates, confirmations, certificates, invoice corrections, and supporting data forms.
• Enter and upda...
Responsibilities:
• Handle incoming customer and agent inquiries by providing clear updates on policy status, coverage details, and product information.
• Research service issues and disputed matters, then work toward prompt and effective resolution while maintaining a positive customer experience.
• Prepare and process insurance-related documents, including coverage changes, beneficiary updates, confirmations, certificates, invoice corrections, and supporting data forms.
• Enter and upda...