Job Description
Customer Service Representative (Bilingual - English/Spanish) Miami Headquarters About eMed eMed is a digital health leader built on its Empathetic AI™ Population Health Platform, partnering with large employers, government organizations, unions, and payers to reduce obesity, improve population health, and lower healthcare costs.
Our integrated GLP-1 weight management program combines at-home diagnostics with connected telehealth services to deliver scalable, outcomes-driven care.
Role Overview We are seeking a Bilingual Customer Service Representative (English/Spanish) to join our growing Customer Experience team.
This role is at the heart of delivering exceptional service to our members by providing timely, empathetic, and solutions-oriented support across multiple communication channels.
As one of the first points of contact for our customers, you will help guide individuals through their healthcare journey, resolve inquiries, and ens...