Location
marikina, metro manila, Philippines
Posted
June 17, 2026
Job Description
Responsibilities
Provide exceptional customer service via phone, email, and chat. Assist customers with inquiries, complaints, and product information. Maintain a positive and professional attitude with all customers. Document interactions and follow up on issues to ensure resolution. Collaborate with team members to enhance service quality. Stay updated on company products and services.
Qualifications and Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: 1-3 years of customer service experience preferred.
- Skills and Competencies: Strong command of the English language, excellent communication, and problem-solving skills.
- Responsibilities and Duties: Handle customer inquiries, provide solutions, and maintain records of interactions.
- Working Conditions: Office-based, may involve shifts, and requires good ergonomics.