Customer Service Representative

Full-time Management & Operations

Overview

Customer Service Representative is responsible for assisting customers with inquiries, providing accurate information, resolving concerns, and ensuring a positive customer experience through phone, email, chat, or in-person communication.

Qualifications

• Bachelor’s Degree in any field (Fresh graduates are highly encouraged to apply)
• Good verbal and written communication skills
• Basic computer knowledge (MS Word, Excel, email, and internet navigation)
• Strong customer service attitude and willingness to assist customers
• Ability to handle inquiries politely and professionally
• Can multitask and manage time effectively
• Detail‑oriented and able to follow instructions accurately
• Willing to learn new systems, tools, and processes
• Patient, calm, and able to work under pressure
• Team player with good interpersonal skills
• Punctual, reliable, and willing...