Location
madrid, provincia de madrid, Spain
Posted
July 02, 2026
Job Description
Customer Service Team Leader at Oslo Skin Lab
Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto.
Requirements
- Proven leadership experience in a customer care, retention, or subscription-based environment
- Comfortable being operational, handling both inbound and outbound customer contacts, live call support, and coaching the team, while building toward a backend leadership role
- People-focused leadership style: high empathy, candid feedback with a thoughtful delivery
- Fluent in Spanish and English; additional languages (German or Portuguese) are a plus
- Flexible and open to working across different time zones, including non-standard hours as the company expands into Spanish-speaking markets outside Spain
- Strong experience working with KPIs and performance management
- Able to balance hands-on operational involvemen...