Location
Madison, WI, United States
Posted
July 21, 2026
Job Description
Our client is seeking a motivated Customer Service Representative to join their team in Madison, WI. This is an excellent opportunity to work for a fast-growing, innovative medical technology company known for its collaborative culture, employee development, and commitment to customer excellence.
As a Customer Service Representative, you will serve as the primary point of contact for customers, handling inquiries via phone and email, processing orders, resolving issues, and delivering outstanding service. The ideal candidate is customer-focused, detail-oriented, and thrives in a fast-paced environment.
Schedule: Monday–Friday | 9:00 AM – 5:30 PM
Key Responsibilities
+ Answer inbound customer calls and emails regarding orders, product information, pricing, and order status.
+ Process customer orders and inquiries accurately and efficiently within Oracle ERP.
+ Resolve customer concerns and complaints while maintaining a high level of professionalism.<...
As a Customer Service Representative, you will serve as the primary point of contact for customers, handling inquiries via phone and email, processing orders, resolving issues, and delivering outstanding service. The ideal candidate is customer-focused, detail-oriented, and thrives in a fast-paced environment.
Schedule: Monday–Friday | 9:00 AM – 5:30 PM
Key Responsibilities
+ Answer inbound customer calls and emails regarding orders, product information, pricing, and order status.
+ Process customer orders and inquiries accurately and efficiently within Oracle ERP.
+ Resolve customer concerns and complaints while maintaining a high level of professionalism.<...