Location
glasgow, scotland, United-Kingdom
Posted
June 20, 2026
Job Description
About the role
Teleperformance is a fast‑paced contact centre employer working with well‑known household clients to deliver world‑class customer service. This role is for an inbound customer service specialist in our Disputes Team on the Lloyds Banking Division campaign, based in Glasgow.
Key details
- Start date: 22 June 2026
- Salary: £27,081.60 (enhanced rate applies between 9 pm – 11 pm)
- Job type: Full time – Permanent
- Hours: 40 h per week (including training); operational hours after training are 07:00 – 23:00, Monday – Sunday
- Training: 2 weeks in Glasgow, City Park; training hours 09:00 – 18:00 Monday – Friday
- On‑site work for first 3 months in Glasgow; thereafter you may choose on‑site or at‑home working based on performance
Responsibilities
- Answer inbound calls with enthusiasm and a desire to help customers at the first point of contact.
- Follow dispute...