Customer Service Representative

Full-time Other-General

Culligan offers a full line of water treatment products for every problem. We provide the dependable service and technical expertise that has made Culligan the water solution choice for both residential and commercial locations.

Monday to Friday with some Saturday coverage.

Responsibilities

• Assist customers in person and on the phone in a professional manner
• Set up deliveries and book service calls
• Process new contracts, create customer account and schedule installation, as required
• Print and distribute service work orders and route tickets, close work orders and bill out once completed
• Promote and up‑sell products and services to new and current customers
• Book walk‑in and phone sales leads with Sales Team
• Make accounts receivable collections and related calls, forward outstanding invoices as requested
• Handle money, run the cash register and POS machine, balance cash, prepare bank deposit, ...