Customer Service Representative
Healthcare Professionals Group
Job Description
About the company
Our client is a rapidly growing, privately owned company making a strong impact in the healthcare sector. As a trusted supplier of high-quality equipment to hospitals, aged care facilities, and community healthcare providers, they are committed to delivering exceptional service and innovative solutions.
About the opportunity
As our client continues to expand, they are seeking a proactive and customer-focused individual to join their team. This role is pivotal in ensuring a seamless experience for our clients by handling enquiries, processing orders, and collaborating with internal teams to support our high-performance culture.
The role will require working 5 days/ week from the showroom.
Responsibilities
- Manage a high volume of inbound calls and emails, providing prompt and effective resolutions.
- Process customer orders accurately and efficiently usin...