Customer Service Representative

Robert Half Office Team

Full-time other-general
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Location
Johns Creek, GA, United States
Posted
July 22, 2026

Job Description

Description
We are looking for a Customer Service Representative to join a motor freight forwarding organization. This contract opportunity has the potential to become permanent and is ideal for someone who thrives in a fast-moving service environment and enjoys supporting client accounts with professionalism, accuracy, and urgency. In this role, you will serve as a key point of contact for customers, partnering with internal teams to coordinate shipment updates, scheduling needs, and account-related inquiries.


Responsibilities:

• Develop and maintain positive client relationships by delivering timely, courteous, and solutions-focused support across customer interactions.

• Work closely with operations and other internal partners to coordinate reporting needs, shipment schedules, and freight status communication.

• Respond to inbound inquiries and customer requests, providing proactive updates on delivery timelines, shipment activity, and s...